All Systems Operational

About This Site

At Curve, the reliability of our service is a top priority. This status page, contains update on the status of our systems. If there are interruptions to service, we will post a note here.

Get in touch with our support@imaginecurve.com if you need help :)

Mobile Applications Operational
Transactions Processing Operational
E-Mail Delivery ? Operational
In-app Curve tools ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019
Some customers may be experiencing declines
Resolved - After investigating this issue, we can confirm that it was an isolated issue and only a very small number of customers were affected. This issue has now been fixed and transactions are being processed as normal. We're sorry for the inconvenience caused.
Sep 16, 10:31 UTC
Investigating - We are currently experiencing intermittent issues with processing transactions, meaning some customers may experience a decline when attempting to make a payment. We understand that this is frustrating and we’re sorry about the inconvenience.

We will let you know as soon as the issue has been fixed. We recommend that you carry a backup card during this time.
Sep 16, 10:18 UTC
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Some customers may be experiencing declines
Resolved - Between 12:43 to 13:24 UTC, we experienced a disruption to our service, which caused some of our customers to receive declines when making payments. This issue has now been fixed and transactions are being processed as normal. We're sorry for the inconvenience caused.
Sep 13, 12:36 UTC
Investigating - We are currently experiencing intermittent issues with processing transactions, meaning some customers may experience a decline when attempting to make a payment. We understand that this is frustrating and we’re sorry about the inconvenience.

We will let you know as soon as the issue has been fixed. We recommend that you carry a backup card during this time.
Sep 13, 11:57 UTC
Sep 12, 2019

No incidents reported.

Sep 11, 2019
Some customers may be experiencing declines
Resolved - Between 12:31 to 13:26 UTC, we experienced a disruption to our service, which caused some of our customers to receive declines when making payments. This issue has now been fixed and transactions are being processed as normal. We're sorry for the inconvenience caused.
Sep 11, 12:47 UTC
Investigating - We are currently experiencing intermittent issues with processing transactions, meaning some customers may experience a decline when attempting to make a payment. We understand that this is frustrating and we’re sorry about the inconvenience.

We will let you know as soon as the issue has been fixed. We recommend that you carry a backup card during this time.
Sep 11, 11:51 UTC
Sep 10, 2019

No incidents reported.

Sep 9, 2019
Some customers may be experiencing declines
Resolved - We experienced a disruption to our service today which caused some of our customers to receive declines when making payments. This issue has now been fixed and transactions are being processed as normal. We’re very sorry for the inconvenience caused.
Sep 9, 15:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 15:03 UTC
Investigating - We are currently experiencing intermittent issues with processing transactions, meaning some customers may experience a decline when attempting to make a payment. We understand that this is frustrating and we’re sorry about the inconvenience.

We will let you know as soon as the issue has been fixed. We recommend that you carry a backup card during this time.
Sep 9, 12:10 UTC
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

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